Workforce Development

Our workforce development program prepares clients for successful employment by providing both on-the-job training and classroom training. Upon entry to our program, there is immediately a vocational and job readiness assessment conducted. Clients set educational and career goals, and are evaluated on them at regular intervals. Barriers to employment are identified and clients are counseled in how to best overcome these barriers. A pre-employment checklist identifies barriers to employment, as well as skills, interests, and career goals.  Job readiness activities include job application preparation, resume and cover letter preparation, job interview skills, computer training, and work ethics. Active career search involves Internet job search, employer contact, and employment application assistance along with temporary agency contacts. Fresh Start provides intensive on-the-job training to individuals in the community who wish to learn new skills, gain experience for their resume, or who are assigned to work at our facility through another job training program.  In addition to disadvantaged citizens referred from our food distribution program, Fresh Start collaborates with local agencies to teach job skills and job preparedness to participants.  Using the behavior modeling training method, participants learn basic employment skills in The Outreach Center’s different components; the food distribution warehouse, the office, the thrift shop, and the e-commerce department.  They have real world training in retail, sales, data processing, clerical work, photography, forklift operation, warehousing, and e-commerce.  The behavior training modeling method allows workers to observe, practice, and receive constant feedback until they are competent in the skill. Working with local employers, we are able to place clients into internships; one step closer to employment and self-sufficiency.